Technical Support Behind MES Solutions

Manufacturing Execution System MES (Manufacturing Execution System), in short, is an instant online monitoring system of the processes from A to Z of production in your factories. In this system, apart from the human factor, machinery and the tools used are more important. The biggest role in the process of rapid adaptation of Industry 4.0 to factories lies under Mes solutions.

During the studies, not only software but also hardware and technical support should be provided. After working on the machines during company visits, you should find answers to your requests and improvements in the installation and subsequent processes. As you closely follow and observe these processes, you will get the most accurate results. It is necessary to ensure that your factory is measured without disturbing your working conditions that dominate your machines, not just software. This is possible with the technical support provided to ensure these conditions. In order for the data to be collected from production to be accurate in these services, you will need a technical team that is accustomed to the machine factory environments of the software company that offers MES solutions and will quickly adapt you to Industry 4.0.

Collecting and analyzing the data in the factories falls to the programs, but on the other hand, the data in the machines must be correctly transmitted and integrated into the software, and there must be technical personnel to carry out these processes and direct them to the right points and solutions. Many software companies only offer software support, technical support is provided by subcontractor companies, and hardware solutions are also provided by supplier companies.

As MERT SOFTWARE, which has its own technical staff and dominates the hardware and production processes from A to Z, MERT SOFTWARE personally visits the factories with its technical team, observes them on site and works towards the right solutions and results. In this process, they work by listening to the factory's requests. It does not matter whether the production is fully automatic or manual, they can measure the efficiency of your factory with the HMI (Human Machine Interface) panels they have developed and the technical staff behind the company.


Every system that can be measured can be improved.